Privacy Policy

Introduction

Ascend Benefits Consulting Group ("Ascend Benefits," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ascendbenefitscg.com or contact us about our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

Information We Collect

We may collect information about you in the following ways:

• Information you provide directly: When you fill out our contact form, request a free benefits analysis, or communicate with us by email, we collect your name, business name, email address, phone number (if provided), number of employees, and any other details you choose to share.
• Automatically collected information: When you visit our website, we may automatically collect certain information about your device and browsing behavior, including your IP address, browser type, pages visited, and time spent on pages.
• SMS consent: If you opt in to receive SMS communications, we collect your consent along with your contact information for that purpose.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide the free benefits analysis you requested
• To communicate with you about our services, including follow-up and scheduling
• To send SMS messages if you have opted in to receive them
• To improve our website and understand how visitors interact with our content
• To comply with legal obligations

SMS Communications

If you consent to receive SMS messages from Ascend Benefits Consulting Group, we will use your phone number solely to communicate with you regarding your inquiry or our services. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message. Reply HELP for assistance.

We do not share your SMS opt-in consent or phone number with third parties for their own marketing purposes.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances:

• Service providers: We may share information with third-party vendors who assist us in operating our website or conducting our business (such as form submission services), provided they agree to keep your information confidential.
• Legal requirements: We may disclose your information if required to do so by law or in response to valid legal process.
• Business protection: We may disclose information to protect the rights, property, or safety of Ascend Benefits, our clients, or others.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Note that some portions of our site may not function properly if cookies are disabled.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Data Security

We use reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a minor, we will take steps to delete it promptly.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of your data. To exercise any of these rights, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.